Terms and conditions

Last updated: 10/25/25

1. Introduction

Welcome to Serene Systems (“Company”, “we”, “us”, or “our”).
These Terms and Conditions (“Terms”) govern your access to and use of our website https://www.myserenesystems.com and our software-as-a-service (“SaaS”) platform, tools, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Services.


2. Eligibility

By using our Services, you represent that you:

Are at least 18 years old (or the age of majority in your jurisdiction), and

Have the authority to enter into a binding agreement with us.

If you are using the Services on behalf of a company or organization, you agree that you have the authority to bind that entity to these Terms.


3. Accounts and Registration

To use certain features, you must create an account. You agree to:

Provide accurate, current, and complete information,

Keep your login credentials secure, and

Notify us immediately of any unauthorized use of your account.

You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate your account if you violate these Terms.


4. Use of Services

You agree to use the Services only for lawful purposes and in accordance with these Terms.
You must not:

Copy, modify, or reverse-engineer any part of the Services

Use the Services to distribute malicious software or spam

Access or attempt to access another user’s data without permission

Use the Services in a way that violates applicable laws or regulations

We reserve the right to monitor use of the Services and to remove or restrict access for violations.


5. Subscription, Payments, and Billing

Some features of our Services require a paid subscription. By purchasing a subscription, you agree to:

Provide valid and up-to-date billing information

Authorize us (or our payment processors) to charge applicable fees on a recurring basis

All fees are stated in [currency] and are non-refundable, except where required by law or explicitly stated otherwise.

We may change subscription fees at any time, with prior notice. Continued use of the Services after the new rates take effect constitutes acceptance of the changes.


6. Intellectual Property

All content, software, trademarks, logos, and other materials made available through the Services are owned by or licensed to Serene Systems and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the Services solely for your internal business purposes in accordance with these Terms.

You may not copy, reproduce, distribute, or create derivative works from any part of the Services without our prior written consent.


7. Third-Party Services

The Services may include links or integrations with third-party products or websites. We do not control or endorse these third parties and are not responsible for their content, policies, or practices. Your use of third-party services is at your own risk and subject to their respective terms.


8. Termination

We may suspend or terminate your access to the Services at any time, without notice, if:

You violate these Terms

Your subscription or payment fails

We discontinue the Services

Upon termination, your right to use the Services will immediately cease. You may request a copy of your data within 30 days of termination, after which we may delete it in accordance with our data retention policy.


9. Disclaimer of Warranties

Our Services are provided “as is” and “as available”, without warranties of any kind, express or implied.
We do not guarantee that the Services will be uninterrupted, error-free, or free of harmful components.

To the maximum extent permitted by law, Serene Systems disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.


10. Limitation of Liability

To the fullest extent permitted by law, Serene Systems, its affiliates, and its licensors will not be liable for any indirect, incidental, consequential, or punitive damages, including lost profits, data loss, or business interruption, arising from your use or inability to use the Services.

Our total liability for any claim under these Terms shall not exceed the amount you paid (if any) for the Services during the 12 months preceding the event giving rise to the claim.


11. Indemnification

You agree to defend, indemnify, and hold harmless Serene Systems, its affiliates, and their employees, from and against any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from:

Your use of the Services

Violation of these Terms

Infringement of any third-party rights


12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to conflict of law principles.

You agree that any dispute arising under or in connection with these Terms shall be resolved exclusively in the courts of [Your jurisdiction].


13. Changes to These Terms

We may modify or update these Terms from time to time. Updates will be posted on this page with an updated “Last Updated” date. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.


14. Contact Us

If you have any questions or concerns about these Terms, please contact us:

Serene Systems
Email: [email protected]
Website: https://www.myserenesystems.com

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